I haven't got a Jofli. What do I need to do to use the site?
You will need to buy a Jofli.
I've got my Jofli Bear. How do I get started?
Changing user details
I've already registered my account and bought another bear. Do I need to register another account for a different bear?
No, a single account caters for multiple bears. To register another bear you must log into your parent account.
How do I change my password?
You must log into your parent account. You can change your password in there.
If none of your questions have been answered and you are still having problems with the website, please contact us.